FAQs
Frequently Asked Questions
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A compounding pharmacy custom-prepares medications to meet individual patient needs. This may include adjusting dosage strength, removing allergens, changing the form (e.g., from pill to cream), or creating medications that are no longer commercially available.
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No, we focus on non-sterile compounding only. This includes oral capsules, creams, gels, ointments, nasal sprays, suppositories, and more.
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Compounded medications are often used by patients with allergies to fillers/dyes, children needing flavored or liquid forms, people requiring hormone therapy, dermatologic treatments, or those who need medication that’s in short supply or discontinued.
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Yes. Our pharmacy complies with all federal and state regulations, including USP guidelines.
We source ingredients from FDA-registered facilities and compound in a controlled, licensed environment.
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Yes. All compounded prescriptions require a valid prescription from a licensed healthcare provider.
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We do not accept insurance at this time. However, we offer competitive cash pricing and can provide itemized receipts if you wish to submit to your insurance for possible reimbursement.
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Most orders are prepared and shipped or delivered within 24–48 hours. Rush options may be available contact us for details.
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Yes! We provide fast, reliable delivery across New York. You can also choose to pick up your prescription from our Brooklyn location.
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Yes. If your prescription includes refills, you may request one by phone, online, or through our pharmacy team. If your prescription has expired, your provider will need to authorize a new one.
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Absolutely. We work closely with prescribers to customize formulations and dosage forms based on clinical needs. Providers can call or email us directly for support.